Japan Airlines said on Monday it would swap “ladies and gentlemen” for gender-neutral greetings, following other global airlines in adopting more inclusive language for passengers.
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Announcements at airports and on flights operated by the Japanese carrier will use the new forms of address from Oct. 1, the airline said. “Attention all passengers” and “Good morning everyone” will be among the terms adopted, local media reported.
Several airlines around the world have made a similar change in recognition of non-binary and transgender customers. Air Canada and European low-cost carrier EasyJet said last year they would drop “ladies and gentlemen”.
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“We aspire to be a company where we can create a positive atmosphere and treat everyone, including our customers, with respect,” Japan Airlines spokesman Mark Morimoto told the Reuters in an email.
“We have committed to not discriminate based on gender, age, nationality, race, ethnicity, religion, disability, sexual orientation, gender identity or other personal attributes.”
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