LATAM Airlines awarded as the leading airline in South America.

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6 years ago

LATAM Airlines has been awarded in the categories of Leading Airline of South America and Leading Airline Brand in South America in a new edition of the World Travel Awards (WTA), according to a statement.

“Without a doubt this year has been the most complex for the industry, which is why both awards, given by our passengers, give us the strength to continue supporting connectivity in Latin America,” said LATAM’s Vice President of Customers, Paulo Miranda, reported EuropaPress.

For his part, the founder of World Travel Awards, Graham E. Cooke, has highlighted both recognitions. “Despite the unprecedented challenges facing the aviation industry this year, LATAM Airlines has demonstrated unparalleled resilience, enabling it to continue providing excellent customer service,” said Cooke.

The airline has ensured that it continues to develop improvements to the travel experience. Soon, customers in Colombia will join LATAM’s digital platform, which is already enjoyed by those in Chile and Ecuador. The company has also enhanced self-service services at airports, with printing kiosks, self-service baggage handling, remote executive assistance and contactless boarding.