Members of ConnectMiles, Copa Airlines’ frequent flyer program, will now be able to redeem their miles on the Wingo route network. With this new benefit, Copa customers, especially those residing in Colombia, will have a greater diversity of route options to redeem and take advantage of their miles.
To make this redemption possible, ConnectMiles members will have to request their redemption voucher through Copa’s frequent flyer contact center, where they will have three alternatives: 5,000, 10,000 or 15,000 miles. Once the passenger selects his or her preferred option, he or she will receive an e-mail with the travel credit voucher to use as a payment method on wingo.com.
“We are excited to announce this important collaboration between Copa Airlines ConnectMiles and Wingo, two sister brands within the Copa Holdings group. With this new mileage redemption option, we are expanding the possibilities for our valued customers, especially those residing in Colombia, by offering more travel options for them to connect with their leisure or business travel. Now our ConnectMiles members will be able to enjoy the convenience and versatility of Wingo’s growing route network, another sign of our ongoing commitment to offer more and better products and experiences to our ConnectMiles members,” said Marco Antonio Ocando, Senior Director of Marketing, Communications and ConnectMiles for Copa Airlines.
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“For Wingo it will always be an honor to work hand in hand with its sister company Copa Airlines for the benefit of its travelers. That is why we are proud to announce this new enhancement to the ConnectMiles value proposition, in which frequent flyers will now be able to enjoy Wingo’s route network, especially the 12 domestic routes we operate within Colombia, where we are already the third most relevant player in the market,” said Jorge Jiménez, Wingo’s VP Commercial and Planning.
The three alternatives that ConnectMiles frequent flyers will have available to advance with their redemption process are the following:
| Mileage Redemption | Value in COP |
| 5,000 | 100,000 COP |
| 10,000 | 260,000 COP |
| 15,0000 | 460,000 COP |
It is important to note that these credit vouchers can only be used as a form of payment exclusively on wingo.com and that their redemption will only be for transactions in Colombian pesos.
In addition, vouchers will be valid for one year from the date of issue and may be used flexibly in part or in full, combined with other payment methods and accumulated with other vouchers for use in the same transaction.
This is the first coordinated initiative between Copa Airlines and Wingo that benefits ConnectMiles frequent flyers.
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