Dubai International Airport (DXB) has concluded a record year of achievement and growth by recording nearly 87 million passengers in 2023, surpassing not only its own annual forecast, but also pre-pandemic levels.
“I am incredibly proud of everyone at Dubai International, for their dedication and relentless pursuit of excellence, which has propelled us to break many of our own records. 2023 was an exceptional year and is a testament to our unwavering commitment to operational excellence, efficiency, innovation and delivering exemplary guest experience”, Paul Griffiths, CEO of Dubai Airports said.
Passenger Traffic
In 2023, DXB witnessed a surge in guest numbers, reaching a total of 86,994,365, an year-on-year increase of 31.7%. Just under a per cent higher than the guest numbers recorded in 2019 (86.4 million), the numbers were driven by robust growth in the second half of the year during which the airport recorded a total of 45.4 million guests.
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As of the latest data for 2023, DXB is currently connected to 262 destinations across 104 countries through 102 international carriers.
Operational excellence and guest experience
DXB processed an impressive total of 77.5 million bags in 2023, making it the highest volume of bags managed during a calendar year at the airport. Despite 24.6% year-on-year increase in baggage volume, DXB maintained its unmatched success rate of 99.8%, with only 2.4 mishandled bags per 1,000 passengers.
More than 95% of guests experienced less than seven minutes of waiting time at departure passport control while the average waiting time at security check on departures was less than four minutes for 97.5% of guests.
Top country destinations
India claimed the top spot among destination countries with traffic totalling 11.9 million guests, followed by KSA with 6.7 million guests and the UK with 5.9 million guests. Other country markets of note include Pakistan (4.2 million), the US (3.6 million), Russia (2.5 million), and Germany (2.5 million).
Top destinations
London retained its position as the top destination with 3.7 million guests, followed by Riyadh with 2.6 million guests, Mumbai with 2.5 million guests.
Cargo
In 2023, DXB handled cargo totalling 1,805,898 tonnes, showing a slight decrease of 4.5% compared to the previous year. Cargo volumes registered a growth of 20.4% year-on-year in the fourth quarter to reach 506,018 tonnes.
Flight Movements
The double-digit increase in guest numbers during the year continued to reflect in flight movements at the hub which totalled 416,405 in 2023, the highest ever total movements recorded at DXB, and up 21.3% year-on-year.
Outlook
Initial forecasts indicate that, in 2024, DXB will welcome 88.8 million passengers, which will put the airport close to its previous all-time high of 89.1 million passengers, reached in 2018.
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