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Copa Airlines Receives Two Awards at 2025 World Airline Awards

Dergam Mousa

Copa Airlines has been recognized for the tenth consecutive year as the “Best Airline in Central America and the Caribbean” at the prestigious 2025 World Airline Awards, organized by Skytrax. Additionally, it won the award for “Best Staff Service in Central America and the Caribbean,” solidifying its position as a regional leader in punctuality, efficiency, and customer service.

A Double Honor Backed by Millions of Travelers

Both awards were presented at the iconic Air and Space Museum during the Paris Air Show. The results are based on the aviation industry’s most extensive passenger satisfaction survey, independently conducted by Skytrax between September 2024 and May 2025. The survey gathered 22.3 million valid responses from travelers of over 100 nationalities, following a rigorous validation process to eliminate suspicious or duplicate entries.

Copa Airlines has consistently stood out among more than 325 airlines evaluated worldwide, demonstrating passengers’ sustained appreciation for its operational model, efficiency, and the professionalism of its staff.

→ Copa Airlines Operates Over 1,290 Weekly Flights in June: Destinations and Frequencies

Pedro Heilbron, CEO of Copa Airlines, stated: “We take pride not only in being recognized by our passengers for our safety, efficiency, and punctuality but also for the human and professional quality of our team, both on the ground and on every flight. These awards reflect the constant effort of our more than 8,000 Panamanian employees.”

Heilbron thanked each team member for their daily dedication, emphasizing that their work enables the airline to deliver an exceptional travel experience and proudly represent Panama across the Americas.

The “Oscars of Aviation”

The World Airline Awards, established in 1999, are regarded by international media as the “Oscars of Aviation.” Skytrax covers all costs associated with the survey and ceremony, charging no fees for participation or the use of results and logos, ensuring complete transparency and credibility.

The survey was available in eight languages—Spanish, English, French, Portuguese, Russian, Turkish, Japanese, and Chinese—facilitating diverse and representative participation from the global market.

With these accolades, Copa Airlines reaffirms its regional leadership and commitment to high-quality service, supported by the work of thousands of Panamanian professionals. In such a competitive industry, maintaining this level of recognition for a decade speaks to a solid strategy and flawless execution.

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