The Canadian airline WestJet announced on Tuesday that its operations have returned to normal following a temporary system disruption that forced the company to halt all departures momentarily.
The airline, owned by Onex Corp, requested the U.S. Federal Aviation Administration (FAA) to implement a ground stop—an air traffic control measure that temporarily halts departures to a specific airport or region. This action affected both flights operated under the WestJet brand and those of its regional subsidiary, WestJet Encore.
What Is a Ground Stop and Why Was It Issued?
A ground stop is typically activated for safety reasons, adverse weather conditions, or operational issues that require preventing takeoffs until further notice. In this case, the measure was necessary due to a system failure that delayed the delivery of aircraft from the maintenance area to scheduled operations.
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Swift Response to Restore Service
In a statement sent to Reuters, the company emphasized its accelerated efforts to resolve the technical issue: “WestJet expedited efforts to resolve the technological issue, and a return to normal operations is underway,” the airline stated.
The restoration of operations aims to minimize the impact on passengers and the flight network, ensuring that aircraft return to their regular routes as soon as possible.
This incident highlights how a single technical failure in an airline’s systems can trigger immediate effects on punctuality and scheduling, even without weather-related factors. In this case, WestJet’s prompt response ensured the disruption remained brief and controlled.
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