{"id":135437,"date":"2023-01-06T20:30:00","date_gmt":"2023-01-06T20:30:00","guid":{"rendered":"https:\/?p=135437"},"modified":"2023-01-07T00:26:46","modified_gmt":"2023-01-07T00:26:46","slug":"chaos-due-to-cancelled-flights-could-cost-southwest-us825-million","status":"publish","type":"post","link":"https:\/\/aviacionaldia.com\/en\/2023\/01\/chaos-due-to-cancelled-flights-could-cost-southwest-us825-million.html","title":{"rendered":"Southwest: Chaos due to cancelled flights could cost the company US$825 million"},"content":{"rendered":"\n

Southwest Airlines <\/strong>reported Friday that the chaos caused by the cancellations of thousands of flights could cost the airline an estimated $825 million.<\/p>\n\n\n\n

The airline cancelled over 16,000 flights during a busy week of holiday travel, leaving many stranded.<\/p>\n\n\n\n

Some travellers have taken to social media to say they are yet to receive payments.<\/p>\n\n\n\n

Others are waiting to be reunited with lost baggage, BBC<\/a> reported.<\/p>\n\n\n\n

\u2192 Lufthansa plane diverted to Chicago after laptop catches fire<\/a><\/em><\/strong><\/p>\n\n\n\n

In a statement this week, Southwest Airlines said it was “making solid progress” on processing refunds for customers and working with “great urgency” to return lost luggage.<\/p>\n\n\n\n

The company has apologised for the disruptions and has offered passengers 25,000 travel points – which the airline says is equivalent to over $300 – as a “gesture of goodwill”.<\/p>\n\n\n\n

Southwest has in part blamed a deadly winter storm in the US and Canada for the cancellations, which occurred between 21 December to 2 January.<\/p>\n\n\n\n

But the airline took longer than other major carriers to bounce back from the weather, and analysts have said a host of factors caused the meltdown, including staffing shortfalls and the airline’s “point-to-point” system for how it designs its routes.<\/p>\n\n\n\n

The disruptions could cost Southwest between $725m to $825m, the company said in a filing with the US Securities and Exchange Commission on Friday.<\/p>\n\n\n\n

It expects to lose as much as $425m in lost revenue directly from the mass cancellations. Other costs include reimbursements for expenses passengers incurred due to the disruptions and extra pay for employees because of the chaos.<\/p>\n\n\n\n

The White House has said it would seek to fine Southwest if the carrier fails to appropriately reimburse customers for the cancellations.<\/p>\n\n\n\n

One Southwest passenger has already taken legal action against the company.<\/p>\n\n\n\n

Eric Capdeville, a Louisiana resident, filed a class action lawsuit against the airline this week, alleging the company only provided credit vouchers and not a direct refund when his flight was cancelled.<\/p>\n\n\n\n

Related Topics<\/h2>\n\n\n\n\t\t\t
\n\n\t\t\t\t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t

\n\t\t\t\tAer Lingus Launches Direct Dublin to Raleigh-Durham Route Using Airbus A321XLR<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\tRead More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t

\n\t\t\t\tLufthansa Under Pressure: Pilots and Cabin Crew Begin a Week of Staggered Strikes in Germany<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\tRead More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t

\n\t\t\t\tVirgin Atlantic Accelerates Starlink Deployment: Free High-Speed Wi-Fi Across Entire Fleet by 2027<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\tRead More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t

\n\t\t\t\tMadrid-Barajas Airport Reaches Record Figures in March with Over 5.7 Million Passengers<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\tRead More<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t","protected":false},"excerpt":{"rendered":"Southwest Airlines reported Friday that the chaos caused by the cancellations of thousands of flights could cost the…\n","protected":false},"author":4316,"featured_media":112001,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[230,388,221],"class_list":{"0":"post-135437","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-airlines","8":"tag-airline","9":"tag-southwest-airlines-2","10":"tag-usa"},"uagb_featured_image_src":{"full":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"thumbnail":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-150x150.jpg",150,150,true],"medium":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-300x150.jpg",300,150,true],"medium_large":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-768x384.jpg",768,384,true],"large":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"1536x1536":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"2048x2048":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"pk-small":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",80,40,false],"pk-thumbnail":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",300,150,false],"csco-small":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-80x80.jpg",80,80,true],"csco-intermediate":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-200x140.jpg",200,140,true],"csco-thumbnail":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-380x220.jpg",380,220,true],"csco-thumbnail-alternative":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-300x180.jpg",300,180,true],"csco-thumbnail-uncropped":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-380x190.jpg",380,190,true],"csco-medium":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"csco-medium-alternative":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones-560x336.jpg",560,336,true],"csco-medium-uncropped":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"csco-large":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"csco-large-uncropped":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false],"csco-extra-large":["https:\/\/aviacionaldia.com\/wp-content\/uploads\/2021\/06\/Southwest-Airlines-Aviones.jpg",800,400,false]},"uagb_author_info":{"display_name":"Redacci\u00f3n - Aviaci\u00f3n al D\u00eda","author_link":"https:\/\/aviacionaldia.com\/en\/author\/aad"},"uagb_comment_info":0,"uagb_excerpt":"Southwest Airlines reported Friday that the chaos caused by the cancellations of thousands of flights could cost the…","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/posts\/135437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/users\/4316"}],"replies":[{"embeddable":true,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/comments?post=135437"}],"version-history":[{"count":2,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/posts\/135437\/revisions"}],"predecessor-version":[{"id":135454,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/posts\/135437\/revisions\/135454"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/media\/112001"}],"wp:attachment":[{"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/media?parent=135437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/categories?post=135437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aviacionaldia.com\/en\/wp-json\/wp\/v2\/tags?post=135437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}