Singapore Airlines to offer unlimited Wi-Fi to Business Class passengers and PPS Club members
Singapore Airlines (SIA) has launched a free unlimited in-flight Wi-Fi network for all Business Class passengers, as well as PPS Club members and PPS Club add-on cardholders. In addition, KrisFlyer members traveling in Premium Economy Class will be able to enjoy free three-hour Wi-Fi plans, while KrisFlyer members traveling in Economy Class will enjoy free two-hour Wi-Fi plans.
On the other hand, non-KrisFlyer customers, as well as members who have exhausted their free plans, can take advantage of SIA’s new reduced Wi-Fi rates. These plans can be purchased starting at $3.99 (approximately about €3.63) for one hour of use, $8.99 (approximately about €8.17) for three hours and $15.99 (approximately about €14.53) for the entire full flight.
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These new features contribute to enhancing the in-flight experience for passengers by maximizing connectivity for its customers beyond the airline’s Suites and First Class users, who already enjoyed free unlimited Wi-Fi. As a result, SIA becomes one of the first airlines to offer an unlimited, zero-cost Wi-Fi network across its entire flight network for its Suites, First and Business Class customers, as well as PPS Club members.
Until now, Business Class customers and PPS Club members enjoyed 100 MB of free in-flight Wi-Fi. Meanwhile, KrisFlyer members traveling in Premium Economy and Economy Class were offered a two-hour free Wi-Fi plan that was limited to text messaging services only.
“Staying connected, even at 30,000 feet, has become an essential aspect of the flying experience. With our enhanced Wi-Fi offerings, SIA customers can stay in touch with loved ones, post photos and videos to their social media channels or keep up with the latest news. These changes are in response to demand from our customers and are part of SIA’s ongoing investment to enhance their travel experience and maintain our leadership position,” said Yeoh Phee Teik, Senior Vice President, Customer Experience, Singapore Airlines.
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