Singapore Airlines (SIA) has been voted “World’s Best Airline” at the World Airline Awards 2023, considered “the Oscars of the aviation industry,” at a ceremony held at the iconic Air and Space Museum at the Paris Air Show.
Seven-time winner of the prestigious Airline of the Year award, Qatar Airways, ranked second, ANA All Nippon Airways third, Emirates fourth and Japan Airlines fifth out of more than 325 airlines included in the survey results.
Big winners at the awards included Qatar Airways who scooped nine award wins, with Singapore Airlines also receiving nine awards. In North America, Delta Air Lines was the success in North America, winning six awards. In Europe, Turkish Airlines was dominant, receiving four awards including the highly competitive Best Airline in Europe title.
Qatar Airways continued its domination in business class, winning the awards for World’s Best Business Class, the World’s Best Business Class Seat, the World’s Best Business Class Lounge (the Al Mourjan lounge at Hamad International Airport), the World’s Best Business Class Lounge Dining and the Best Airline in the Middle East.
Singapore Airlines dominated the First Class travel awards, winning the awards for the World’s Best First Class, the World’s Best First Class Seat, the World’s Best First Class Comfort Amenities and took top position as the Best Airline in Asia.
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ANA All Nippon Airways claimed third place in the global ranking, and repeats its earlier successes by winning awards for the World’s Best Airport Services and the World’s Cleanest Airline.
Kuwait Airways wins the 2023 award as the World’s Most Improved Airline, ahead of StarLux in 2nd place and PLAY in 3rd position.
AirAsia was the repeat winner of the World’s Best Low-Cost Airline award, a title it has won each year since 2010. Scoot won the award as the World’s Best Long Haul Low-Cost Airline.
Volotea was named the Best Low-Cost Airline in Europe, this being one of the most competitive low-cost airline markets in the world.
A new award was introduced in 2023, for the World’s Most Family Friendly Airline, this being won by Air Canada. This award includes family seating policies, dedicated family check-in facilities, priority boarding, children’s meals, children’s amenities / toys / activity packs, child specific onboard entertainment, free checked luggage and policies for carrycot / pushchairs, and the standard of service assistance from ground staff and cabin crew during the travel experience.
Garuda Indonesia was recognised with a top prize after being voted as having the World’s Best Cabin Staff – the sixth time it has achieved success in this category.
Plaza Premium maintains its winning status by collecting the award as the World’s Best Independent Airport Lounge operator. The Plaza Premium lounge at Rome’s Fiumicino Airport which ranked No 1 in 2023.
Cathay Pacific had a notable achievement for 2023 as they were judged as providing the World’s Best Inflight Entertainment for the very first time.
EVA Air won the award for the World’s Best Premium Economy Class (the travel cabin that EVA invented more than 30 years ago). EVA Air also won the award for the Best Premium Economy Class Catering.
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Japan Airlines ranks No 1 in Economy Class, winning the award for the World’s Best Economy Class as well as the award for the World’s Best Economy Class Seat.
The Best Regional Airline Awards are for full service carriers that primarily operate domestic and / or International flights up to approx. 6 hours. Topping the global ratings as the World’s Best Regional Airline is the repeat winner Bangkok Airways, a true customer favourite.
Rising up the rankings in 2023 is Australia’s Rex Airlines winning the Best Regional Airline in Australia / Pacific award.
Fiji Airways secured the Best Airline in Australia / Pacific for the first time, and in a double success also won the award as the Best Airline Staff Service in Australia / Pacific for the third time.
In the India / South Asia region, Vistara reigns supreme and was again named winner of the Best Airline in India / South Asia award, in addition to Best Airline Staff Service for the region.
IndiGo maintains its winning No 1 position as the Best Low-Cost Airline in India / South Asia.
Delta Air Lines was the Best Airline in North America, in addition to Best Airline Staff Service for the region. Sun Country Airlines wins the Best Low-Cost Airline in North America title for the first time.
Alaska Airlines was the Best Regional Airline in North America in this very competitive market. Air Transat were another big winner from North America after being named as the World’s Best Leisure Airline – an award the Canadian airline has won on four previous occasions.
LATAM Airlines was named Best Airline in South America and JetSMART won the award for Best Low Cost Airline in South America.
A relative newcomer to the market is Kazakhstan’s FlyArystan that picked up the award as the Best Low-Cost Airline in Central Asia / CIS region.
For the sixth time, Ethiopian Airlines has won the Best Airline in Africa award.
In China, Hainan Airlines was named the Best Airline in China for the 12th time, as well as receiving the Best Airline Staff in China award.
The World’s Top 20 Airlines in 2023
- Singapore Airlines
- Qatar Airways
- ANA All Nippon Airways
- Emirates
- Japan Airlines
- Turkish Airlines
- Air France
- Cathay Pacific
- EVA Air
- Korean Air
- Hainan Airlines
- Swiss Int’l Air Lines
- Etihad Airways
- Iberia
- Fiji Airways
- Vistara
- Qantas Airways
- British Airways
- Air New Zealand
- Delta Air Lines
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