Air Europa detects cyber-attack and advises some customers to cancel their cards
The Spanish airline Air Europa has suffered a cyber-attack in the payment environment of its website, so it has contacted some of its customers to recommend them to cancel the cards used to prevent any use of the stolen information, although it assures that it has not detected any fraud.
“Our systems team confirmed the existence of a cybersecurity problem that would have affected the payment environment with which purchases are managed through the web,” explained the airline on Tuesday, which has not detailed either the number of people affected or the temporal scope of the attack.
Extraction of bank card data
The attack has allowed the extraction of data from the bank cards of some of its customers, although it insists that “there is no evidence that the leak has ended up being used to commit any fraud”.
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“The detection and rapid intervention of the team for the application of the protocol established in our response plan has made it possible to block the security breach and prevent the leakage of new data,” the company adds.
Air Europa is now analyzing what happened, the origin of the attack and the possible use of the stolen information, which is only related to the cards themselves and not to customer data.
“In any case, we insist that to date there is no evidence that such data, which are not stored in our systems, have been used to commit any fraud,” reiterates the company, which has communicated the attack to the relevant entities and financial institutions, and currently operates “with total normality” and “guarantees the security of the operation”.
With information from EFE
Plataforma Informativa de Aviación Comercial con 13 años de trayectoria.