▶ LATAM Implements Technology Capable of Reducing Delays and Cancellations by Up to 20%

LATAM Airlines, the largest airline group in Latin America, is making a strong bet on digitalization to optimize its operations and enhance the passenger experience. In collaboration with Lufthansa Technik, the company has signed a key contract to implement the digital platform AVIATAR in more than 300 aircraft across its Airbus A320, Boeing 777, and Boeing 787 fleets.

AVIATAR: Predictive Technology for More Efficient Operations

At the heart of this initiative is the Predictive Health Analytics solution, a cutting-edge tool within AVIATAR that transforms real-time data into actionable insights for technical maintenance. Thanks to this platform, LATAM can anticipate potential failures before they occur, reducing unscheduled interventions and improving operational reliability.

With this technology, the airline has already achieved a 20% reduction in delays and cancellations caused by technical issues—a significant advancement that directly impacts punctuality and passenger satisfaction.

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Digitalization of Maintenance: Electronic Technical Log

Another essential component of the AVIATAR system is the Electronic Technical Log, which modernizes communication between pilots and maintenance teams. This module replaces manual annotations with pre-filled text fields and automated inputs, enabling precise and rapid reporting of technical issues.

The tool allows for in-flight or on-ground data entry and is compatible with tablets, smartphones, and computers. Pilots can check the aircraft’s technical status at any time, while maintenance teams receive real-time data and can take immediate action after landing.

This digital workflow not only enhances data transparency and quality but also shortens response times and reduces operational costs. Additionally, structured data enables trend analysis and continuous optimization of fleet management.

Enrique Parada, Director of Engineering and Maintenance for LATAM Airlines Group, emphasized the importance of this agreement with Lufthansa Technik: “This agreement is a fundamental step toward leveraging data-driven insights and optimizing our maintenance operations.”

Both companies will work together to tackle the sector’s most complex technical challenges, develop new digital solutions, and maximize the potential of Lufthansa Technik’s Digital Tech Ops ecosystem.