Grupo Aeromexico announced that starting in late 2027, it will introduce a new seat category called “Business Economy.” This offering aims to attract travelers who want more comfort without the cost of fully reclining seats.
The configuration will include around 30 seats, which will require removing between six and eight seats from the aircraft. “This is the class where we see the most opportunity,” stated CEO Andres Conesa in comments to Bloomberg, emphasizing that the investment is already underway and will be ready for operation by late 2027 or early 2028.
Loyalty Program Expansion
The airline’s goal is to increase the share of its loyalty program, which currently represents about 30% of the cabin, to reach 50% within a four to five-year timeframe. This was explained by CFO Ricardo Sanchez Baker, who highlighted that this strategy is complemented by the renewal of both ground and onboard services.
Investment Following Return to Markets
In early November, Aeromexico and some of its shareholders raised approximately $300 million through an initial public offering and a private placement. With this capital, the company plans to modernize its VIP lounges and update the cabins of its Boeing 787s.
→ Aeroméxico to Resume Mexico City–Barcelona Flights and Launch New Monterrey–Paris Route in 2026
Strategy After Exiting Bankruptcy
The introduction of this new class is part of the airline’s growth plans, after it received authorization to exit bankruptcy in 2022.
Conesa and Sanchez downplayed the impact of the US Department of Transportation’s order requiring the dissolution of its alliance with Delta Air Lines before January 1. A US appeals court temporarily suspended this ruling, allowing Aeromexico to continue its joint business agreement.
Alliance with Delta at the Core of Strategy
Sanchez emphasized that Delta owns about 20% of Aeromexico, holds two seats on the board of directors, and maintains links in loyalty programs. “All these elements will remain in place,” he assured.
The executive described the Department of Transportation’s decision as a “political statement about what is happening in Mexico, but not really about what the airlines have done.” He added that the agreement with Delta allows for the coordination of prices and networks, although only some routes to New York and Los Angeles overlap with the US carrier’s operations.
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