The Colombian airline Satena confirmed this Thursday the temporary suspension of its operations between Bogotá and Valencia, Venezuela, after receiving formal notices warning of recent failures in the air navigation systems used over the Caribbean.
Reports Affecting Air Operations in the Caribbean
According to NOTAM A0143/25, the anomalies are directly impacting critical tools such as GPS/GNSS, WAAS, GBAS, and ADS-B. These resources are essential for achieving precision and safety at various flight levels, so any disruption poses an immediate challenge to operations.
Satena indicated that these conditions represent an operational risk that forces the company to take preventive measures until the stability and reliability of the aforementioned services can be verified. The airline emphasized that the decision aims to protect its crews and passengers while the situation returns to normal.
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A Scenario Also Affecting Other Airlines
This decision follows the recent suspension of routes by Wingo and Copa Airlines amid tensions between Venezuela and the United States. The regional context has heightened concerns about the impact of disruptions to satellite positioning systems in the Caribbean air corridor.
Options for Affected Passengers
Travelers with tickets to Venezuela may request a full refund of the amount paid. Satena has enabled several channels for this process:
- www.satena.com
- Contact Center: (601) 918 6030 — (601) 794 2211
- WhatsApp: +57 323 322 0006
The company has invited customers to stay informed through its official platforms as it continues to monitor the aeronautical situation in the area.
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