Aiming to support the mobility of individuals affected by the ongoing emergency in Venezuela, as well as to facilitate the transport of families, friends, and relief organizations, Avianca has temporarily opened ticket sales for its route between Bogota and Valencia. The measure seeks to ensure air connectivity while operations normalize at Simon Bolivar International Airport in Maiquetia.
Flight Operations and Air Connectivity Details
The airline will initially keep these flights available until July 10, 2026, offering special fares to mitigate the impact of the contingency. This exceptional operational period may be extended depending on how the situation develops in the neighboring country.
The special operation will consist of two daily frequencies operated by Airbus A320 fleet aircraft. Schedules have been planned around timelines similar to the standard Bogota-Caracas route, a strategy designed to expedite the reaccommodation of passengers who had already purchased tickets and to guarantee traffic flow for other users needing urgent travel.
Bogota-Valencia-Bogota Temporary Route Schedules
The daily flights are scheduled under the following timetable:
| Route | Frequency | Departure Time | Arrival Time |
|---|---|---|---|
| Bogota – Valencia | Daily | 07:35 | 10:35 |
| Valencia – Bogota | Daily | 12:27 | 13:10 |
| Bogota – Valencia | Daily | 23:20 | 02:20 +1 |
| Valencia – Bogota | Daily | 04:17 | 05:00 |
→ Avianca Seeks Network Expansion: Files to Operate New Routes to Buenos Aires from Cartagena and Cali
Activation of a Humanitarian Airlift
In addition to serving commercial passengers, this temporary route serves as an essential logistical channel for transporting rescue workers, medical personnel, emergency response teams, and humanitarian aid. This effort is carried out in close coordination with the company’s social allies, notably the Colombian Red Cross, Ruta Animal, ABACO, and the Colombian Civil Air Patrol.
“We continue to extend our solidarity to the Venezuelan people and to all those who need to travel to or from Venezuela. This daily operation to Valencia adds to the efforts that, in coordination with authorities, governments, and social allies, have enabled the transport of rescue teams and humanitarian aid to address the emergency,” said Gabriel Oliva, President of Avianca.
Tickets with special fares are already available through the airline’s distribution channels: its official website, mobile application, Contact Center, and travel agencies.
Passenger Protection Plan
For passengers holding tickets scheduled between June 24, 2026, and July 15, 2026, Avianca has structured a package of protection alternatives at no additional cost:
- Date Change: Passengers are permitted to change their flight date to travel up to August 31, 2026, with change fees and fare differences waived, subject to seat availability.
- Rerouting: Passengers may choose to modify their origin or destination to or from Valencia, Cucuta, or Riohacha. This process must be managed directly through the airline’s Contact Center and is subject to availability.
- Full Refund: The option to request a full refund for unused flight segments is provided. If the ticket was purchased through Avianca’s direct channels (website, app, or physical ticket offices), the request is processed through those same channels. In the case of purchases made through a travel agency, the commercial transaction must be resolved directly with that intermediary.
The airline urges its customers to remain attentive to travel updates issued on its official communication channels, as well as the email addresses registered in their bookings, where detailed information will be sent as the contingency situation evolves.
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Un apasionado por la aviación, Fundador y CEO de Aviación al Día.