LATAM obtains Skytrax 4-star rating for safety and hygiene standards.
LATAM Airlines Group was recognized by the airline industry’s leading accreditation organization for COVID-19 safe travel, Skytrax, obtaining a 4-star rating. LATAM is the only airline in South America to have ever achieved this category.
Airline Star Ratings are recognized as a global benchmark around the world, and use a quality and consistent scale from 1-5 stars, based on the evaluation of product and service standards for both onboard and airport environments. Currently, 29 airlines in the world have been distinguished with this certification. The 4-Star COVID-19 Airline Safety Rating recognizes strong airport hygiene and safety measures that include some elements of contactless technology, customer handling, and social distancing protocols for check-in, boarding, and arrival.
The COVID-19 Safety Audit was conducted by Skytrax in April 2021, assessing all safety and hygiene protocols introduced by LATAM during the COVID-19 crisis to enhance customer and staff safety. The rating evaluates front-line facilities and service to determine how effectively and consistently COVID-19 procedures are being implemented across airport and onboard cleanliness, disinfection procedures, standard and usage conformity of staff PPE, signage and information, application of social distancing, hand sanitizer facilities, PA guidance, organization and control of passenger flows, applying face mask usage, and adapted service systems in the airport and onboard flights.
“This recognition highlights our enhanced safety and hygiene measures in the context of the global health crisis of COVID-19,” said Paulo Miranda, Vice President for Clients of LATAM Airlines Group. “Our customers can experience peace of mind while flying, confident that LATAM is adopting all the recommendations of health organizations, and even pioneering initiatives that reinforce its cleaning and prevention standards in all phases of the customer journey.”
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Plataforma Informativa de Aviación Comercial líder en América Latina.