Delta to offer free wifi on flights starting in 2023, WSJ reports
The U.S. airline Delta Air Lines will offer free wifi service on most of its flights starting next year, reflecting the fierce competition among the three major airlines (American, United and Delta).
The Wall Street Journal, citing “knowledgeable” sources, said Tuesday that the service will be implemented gradually, while the company itself, contacted by the newspaper, declined to confirm the news and said it is weighing “several offers for certain customers on certain routes”.
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Currently, and since last November, Delta offers the wifi service to SkyMiles loyalty program members, and in fact it is only activated if requested through the membership number.
Other airlines have also started to apply the same formula, i.e. only for those members of their loyalty program, thus anticipating what will be one of the major arguments to compete with other airlines in the immediate future.
Delta’s CEO, Ed Bastian, has already said on several occasions that among its plans was to implement free wifi but that there were “technical difficulties”, and in fact the company already gave that service in 2019 on domestic flights, to later offer it for a fee and with better connectivity, reported EFE.
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