GOL wins award for best Wi-Fi in South America
GOL Linhas Aéreas, Brazil’s largest airline, received an unprecedented award last Wednesday, recognizing its efforts to offer the best travel experience to customers through the GOL Way of Serving. The Passenger Choice Award® 2022 winner for the best Wi-Fi in South America was presented by APEX (Airline Passenger Experience Association) during the APEX Content Market, held in conjunction with the Future Travel Experience (FTE) – EMEA-Ancillary – World Airport Retailing Summit, June 7-9.
→ GOL resumes flights between Brasilia and Miami.
APEX is a global non-profit organization and one of the largest international airline associations, and aims to energize the industry with the support of leading airlines and suppliers. APEX calls itself “an association of companies and professionals who create, deliver and manage the air passenger experience”.
For this year’s award, APEX once again partnered with TripIt by Concur, the world’s top-rated travel planning app, to collect anonymous passenger feedback and arrive at the APEX Passenger Choice Award finalists. Nearly one million flights were evaluated by customers from more than 600 airlines worldwide, using a scale of up to five stars. Passengers also had the opportunity to provide anonymous ratings in five sub-categories: Seat Comfort, Cabin Service, Food & Beverage, Entertainment and Wi-Fi (in which GOL was the regional winner).
→ Concession of 15 airports in Brazil authorized.
“It is a great honor to be recognized by our customers and endorsed by APEX, especially at a time when GOL has spared no effort to improve the travel experience. It is an even greater pleasure to know that the award is the result of the opinions of those we want to serve in the best possible way: those who choose us to fly. Aviation connects places and people, and GOL’s in-flight Wi-Fi is an important and recognized part of that process,” said Ricardo Oliveira, GOL’s Director of Products and Partnerships, who attended the event and received the award.
Next October will mark 6 years since GOL offered its Customers in-flight entertainment, a system that was a pioneer in Latin America. The GOL Online entertainment platform – available on 100% of GOL routes – can be accessed from any mobile device: smartphones, tablets and laptops. The company currently has the largest fleet of internet-enabled aircraft in operation in the country.
Free of charge, GOL Online offers movies, series, courses, music playlists and meditation/mindfulness content, as well as the best offer of Brazilian television channels. It is also possible to easily purchase internet packages for different usage needs, at different prices, on the platform.
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