Emirates introduces onboard Meal Preordering Service
Emirates airline is taking the first steps in an innovative meal pre-ordering initiative, in which customers will be able to pre-select their hot main meal between 14 days and 24 hours before their flight.
The initiative will be rolled out from 25 July onwards in Business Class, on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted. Meal preordering will be added to the existing suite of AI-enabled customer preference tracking data and cabin crew reports, which facilitate menu planning and optimal food loading to deliver the premium ‘restaurant in the sky’ inflight dining experience.
→ Emirates builds network with partners to reach over 800 cities
Up to 14 days before a flight, passengers will be able to browse the onboard menu on Emirates.com or on the Emirates app and choose from a selection of regionally inspired dishes with locally sourced ingredients. Passengers can also pre-order special meals if required.
On the aircraft, cabin crew will use a custom-built application on a device to view the meal selection and serve the passenger their choice of hot dish. Emirates plans to expand the meal preorder initiative to more routes and classes in the near future and is closely monitoring customer feedback from the initial roll out phase.
Related Topics
Boeing Negotiates Sale of Up to 500 Aircraft to China
India: Staff Shortages at Regulator and Air Traffic Control Endanger Safety, Lawmakers Warn
India and China Prepare to Resume Direct Flights After Years of Suspension
Air India Suspends Flights to Washington D.C. Starting September Due to Aircraft Shortage and Pakistani Airspace Closure
Plataforma Informativa de Aviación Comercial con 13 años de trayectoria.