Avianca sues disruptive passengers for more than $90,000
On July 17, 2024, an Avianca flight covering the Bogotá-São Paulo route faced an incident. Two passengers, whose disruptive behavior caused damage to the aircraft with an electronic device, forced the plane to return to Bogotá.
Avianca has not taken this matter lightly. The airline has filed a civil lawsuit for over $90,000 against those responsible. According to Captain Juan Esteban Kappaz, Director of Flight Operations, the safety of passengers and crew is a non-negotiable priority. Such incidents not only affect normal operations but also endanger everyone on board.
A Growing Problem
The data is alarming. In 2024, there were 402 recorded cases of disruptive passengers on Avianca flights, marking a 16% increase compared to 2023, and a staggering 118% increase compared to 2022. These numbers reflect a worrying trend that demands immediate and effective action.
→ Avianca begins sale of three new routes to the U.S.
It is worth remembering that, for several years, Avianca has been asking the competent authorities to strengthen regulation in these cases, through rules that impose penalties that truly discourage these behaviors and even prohibit or suspend the possibility of disruptive passengers from flying.
The recent incident on flight AV249 is a stark reminder of the challenges the aviation industry faces regarding safety. Avianca’s actions to sue the responsible passengers send a clear message: disruptive behavior will not be tolerated. This proactive approach aims not only to seek justice for those affected but also to set a precedent for safety on future flights.
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