AAirlines

Avianca is ratified as 5 star airline in APEX awards.

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Avianca was recognized as a five star airline in the Major Airlines category at the official APEX/IFSA awards ceremony held on December 9th in Los Angeles, California. This is the fourth consecutive year that the Colombian airline has received this recognition in the category, which includes airlines operating in “a large part of the world”.

See also: Avianca is recognized the best airline in Colombia.

Taking as a reference a five star scale, travelers rated more than one million flights operated by more than 600 airlines worldwide. Other categories that were evaluated were: onboard connectivity, onboard entertainment, cabin service, food and beverage, and product or service.

See also: Avianca resume direct flights between Barranquilla and Miami.

“At Avianca we have always wanted to provide a quality experience for our customers. Receiving their feedback and having those opinions translated into this type of recognition is something that fills us with emotion and motivates us to continue working on every detail to offer an experience based not only on the same characteristics as always, but also on bio-security, which is undoubtedly what they value most these days,” said María Paula Duque, Senior Vice President of Strategic Relations and Customer Experience at Avianca.

The APEX Official Airline Ratings are based on neutral passenger feedback and data collected through APEX’s partnership with Concur’s TripIt®, the world’s top-ranked travel management application.

This is the second time Avianca has excelled in the past month, after receiving three awards at the Kayak Travel Awards in November.

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