Volotea is “Europe’s Best Low-Cost Airline” in 2024, according to Skytrax
Spanish airline Volotea has been recognized for the second consecutive year with the prestigious award for “Best Low-cost Airline in Europe” at the Skytrax World Airline Awards, considered the “Oscars of the aviation industry”.
Award winners are determined by the annual Skytrax user survey, widely recognized as the world’s largest airline passenger satisfaction survey. This edition had the participation of more than 21 million passengers, from more than 100 nationalities, highlighting its magnitude and relevance.
This award demonstrates Volotea’s commitment in four key areas: offering unique connectivity between small and medium-sized cities in Europe, constant improvement to meet customer expectations, the comfort and quality of its aircraft interiors, and above all, the friendliness and professionalism of its crews.
“We are very pleased to receive this recognition from Skytrax for another year. Since we launched Volotea in 2012, we have focused on offering our passengers a great flight experience, always at very competitive prices, and we have already achieved this for more than 60 million travelers across Europe,” commented Carlos Muñoz, founder and CEO of Volotea.
Having achieved record Net Promoter Score (NPS) scores for the year, reaching 40 points by the end of May, and with 9 out of 10 customers recommending the airline, this recognition reaffirms Volotea’s leading position as a low-cost carrier in Europe.
The airline adds this award to a growing list of achievements, including obtaining a four-star rating for 2024, also from Skytrax. In addition, Volotea received in March, at the World Travel Awards, the award for ‘Europe’s Leading Low Cost Airline 2024’, adding this recognition to those already achieved in 2021 and 2022 at the same awards.
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