Lufthansa, Fraport, and zeroG Implement AI-Powered System at Frankfurt Airport to Enhance Ground Operations
Lufthansa, Fraport AG, and tech startup zeroG are setting a milestone in the aviation industry by deploying “seer,” an innovative artificial intelligence solution based on camera vision, at Frankfurt Airport. This technology aims to revolutionize ground handling processes through real-time data, delivering greater transparency, efficiency, and punctuality in airport operations.
What is “seer” and How Does It Work?
The “seer” system uses cameras to monitor each stage of the turnaround process—the period from when an aircraft lands until it is ready for takeoff again. These cameras record key events such as jet bridge docking, baggage loading, or refueling. Through artificial intelligence, the system automatically identifies and timestamps the exact moment each action occurs.
All collected data is centralized in a single database, serving as a “single source of truth.” This enables airlines, ground handlers, and airport staff to share a precise, real-time view of operational status.
A Gradual Rollout with Global Ambitions
The development and pilot phase of “seer” began in 2023. Between February and May 2024, Lufthansa and Fraport conducted tests at specific aircraft parking positions in Frankfurt. Currently, the system is operational at five of these positions, with plans to expand to 20 by the end of the third quarter of 2025. A full-scale implementation across the entire airport will follow.
→ Lufthansa Group and ITA Airways Expand Agreement: Now Including Long-Haul Flights
This phased approach ensures seamless integration into existing processes, allowing all stakeholders in the airport ecosystem to adapt without operational disruptions.
Jens Ritter, CEO of Lufthansa Airlines, stated, “Transparent ground processes allow us to further improve our punctuality and service quality. This directly benefits our passengers.” Ritter emphasized that collaboration among all airport partners is key to achieving more efficient and timely operations.
Stefan Schulte, CEO of Fraport, highlighted that the focus on artificial intelligence aims to optimize processes, reduce staff workload, and enhance customer satisfaction. The detailed visibility of each turnaround step enables dynamic adjustments to subsequent tasks, improving not just individual flights but the entire airport operation.
German Technology with a Global Vision
ZeroG, a Lufthansa subsidiary, is the technological force behind “seer.” Its CEO, Manuel van Esch, explained succinctly: “Aircraft don’t generate revenue while on the ground, yet this is where the most complex processes occur under intense time pressure. Our solution makes these processes visible, analyzable, and controllable in real time.”
ZeroG not only developed the AI and computer vision engine for “seer” but also ensured its effective integration with the airport’s existing operations.
The collaboration between Lufthansa, Fraport, and zeroG exemplifies how innovation and teamwork can redefine international aviation standards. By combining operational expertise, airport knowledge, and cutting-edge technology, this trio is positioning Frankfurt as a global benchmark for AI-driven airport efficiency.
Related Topics
Brazil Lifts Sanction on Aerolíneas Argentinas, Allowing the Airline to Expand Its Flight Offerings
LATAM Airlines Carries 8 Million Passengers in July and Achieves 86.7% Load Factor
Flybondi Resumes Flights to Florianópolis (Brazil) Starting in September
Air Traffic in Latin America and Caribbean Grows in June Driven by Brazil, Argentina, and Peru
Un apasionado por la aviación, Fundador y CEO de Aviación al Día.